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My Ad Blocker Frequently Asked Questions

Do I have to pay for upgrades?

No, you don't. If you've bought any version of My Ad Blocker, you can upgrade to the latest version for FREE.


I found a bug in My Ad Blocker. What should I do?

Please email to our support team at kylinsoft@gmail.com, See support page for more information.


I suggest adding a feature. Where should I send the suggestion?

Please write an email to kylinsoft@gmail.com. We would like to hear your questions/comments/suggestions at kylinsoft@gmail.com!


Why is My Ad Blocker not working?

If My Ad Blocker does not work, be sure that "Enable third-party browser extensions" is selected. To do this, select Tools / Internet Options on the Internet Explorer menu and go to the Advanced tab. You will then have to restart Internet Explorer before My Ad Blocker will work.


Why do I get script errors?

If you see Internet Explorer Script Error windows popping up, be sure that "Disable script debugging" is selected. To do this, select Tools / Internet Options on the Internet Explorer menu and go to the Advanced tab. You can also change this settings on the "Internet Explorer" tab of the My Ad Blocker Options dialog.


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